Privacy policy

We are delighted to welcome you to the website of Capri Sun AG, part of the Arios Group for Irland (the ‘Capri-Sun Website’). In this privacy policy we want to underline how your personal data are protected. Below you will see what general and personal data we collect as part of the operation of the Capri-Sun Website and how we process and use such data.
This privacy policy applies to this and all other websites which refer to this privacy policy. Under certain circumstances, different data protection provisions might apply to other affiliates of Capri Sun AG. Therefore, please carefully read the privacy policy of every other website of the Arios Group that you visit.

1. General use of your data
1.1. We strictly adhere to the applicable data protection laws.
1.2. Fundamentally, we do not collect or store any personal data when you visit the Capri-Sun Website. Rather, this only happens after we expressly ask you for personal data in advance. For example, for a competition you will be asked for your name and address so that we can contact you if you win.
1.3. Otherwise, during your visit to the Capri-Sun Website, our server stores only anonymous data which are generally collected when you visit websites: the name of your browser, the name of your ISP, the IP address of your computer, the name of your operating system, the pages you visit on our website and the date and time of your visit. These data are temporarily stored in log files before being deleted automatically. These data are saved so that if a problem occurs, we can analyse the activities leading up to the potential cause of the problem.

2. What data do we collect and why?
Using the data we collect, we aim to provide you with consistent personal support. We will use your data exclusively as described in this privacy policy or as indicated when they are collected. We may only subsequently change the purpose for which we collect your data with your express consent, unless the change is otherwise legitimate under the applicable statutory regulations.
Any data you freely provide us with such as:
salutation, title, gender, name, surname, company, position, street address, postcode and city, email address, phone number, etc.
will be processed for the following purposes:
· to process orders and deliver products you order;
· to keep you up to date with product announcements, special offers, etc. In some cases, this    might include information about other companies and business partners, provided that their products represent a valuable complement to ours;
· to tailor information about our products to your needs. We can thereby provide you with information on exactly the products that interest you;
· to enable us to contact you, respond to customer enquiries and provide you with information on deliveries and bills;
· to carry out voluntary customer surveys designed to continuously improve our services and products;
· to fulfil our contractual duties;
· to process the contact and registration form;
· to enable participation in competitions;

 3. Orders and registering for events
Our Capri-Sun Website contains order forms that you can complete in order to request information and to order products and services. Sometimes payment information is also collected through these forms, for example your bank details or credit card information. This information is used exclusively to bill a transaction and process the payment. If necessary, the processing of the data includes the disclosure of your data to third parties such as banks, credit card companies or other financial or credit institutes that are processing the transaction.

4. Disclosure of personal data
Information you provide on one of the pages of our Capri-Sun Website can therefore be transmitted to a server in this or another country. Your privacy is protected all over the world, as all of our websites are subject to the data protection guidelines described herein.
We will process your data within our international company in order to process your queries and orders and improve our products and services.
If necessary, information will also be disclosed to business partners, service providers, third parties or subcontractors. This might be necessary in order to carry out a service or transaction for you, such as processing orders and credit card payments, providing customer service or informing you about products and services.
When we disclose personal data to third parties, we limit the disclosure to the information required to render each service. Each third-party provider may only use such personal data to render the required service or process the required transaction.
Your personal data will not be disclosed, sold or otherwise rendered accessible to third parties for marketing purposes without your prior consent.
Our company can be forced to disclose your data and related information by the order of a court or authority. Similarly, we reserve the right to use your data to file or defend against lawsuits.
If our company is taken over by or merges with another company, it might be necessary to disclose or pass on personal data to potential or actual purchasers. In such cases, we will strive to ensure that your data are afforded the best-possible protection.
In line with the applicable laws, we reserve the right to store and disclose personal and other data in order to reveal and counter illegal acts and attempts at fraud or breaches of our terms of use.

5. Security of personal data
The protection of your personal data is important to us. We use conventional security procedures and technology to effectively protect personal data against unauthorised access, misuse and disclosure. This also includes the use of secure server technology and other state-of-the-art measures designed to prevent misuse.
Additionally, we require each of our employees to submit an undertaking to protect data and maintain confidentiality.

6. Cookies from our Web server
6.1. Our Web server uses cookies. Cookies are small text files which are stored on your computer, provided that the settings of your Internet browser allow this. Cookies are a very common technology and are used by many websites. As they are text files, cookies cannot cause any damage to your computer.
6.2. Specifically, our Web server uses the following cookies:
6.2.1. When you visit the Capri-Sun Website, our Web server places a cookie on your computer which distinguishes your computer from the computers of other users who are visiting at the same time. This cookie is automatically deleted as soon as you close your Internet browser.
6.2.2. Similarly, if you enter information into a window that appears on the Capri-Sun Website, our Web server will store a cookie on your computer to prevent this window from appearing again on your next visit. This cookie will delete itself automatically after a certain period of time.
6.3. Most Internet browsers are initially set up to accept cookies.
6.4. If you want to prevent our Web server from installing any cookies in the future, click on ‘deactivate cookies’ in the settings of your Internet browser.
However, please note that deactivating cookies in your Internet browser might render you unable to visit or use all of the pages of the Capri-Sun Website and their functions without encountering problems.

7. Connections to social networks
7.1. On certain pages the Capri-Sun Website contains special programs (known as ‘plug-ins’) which are able to connect to social networks such as Facebook, Google+ and Twitter. These plug-ins can all be identified by the button which contains the logo of the social network in question.
7.2. These plug-ins become active only once you click on them. The appearance of the plug-in changes when it becomes active. Once activated, the plug-ins collect, process and use data as follows:
7.2.1. As soon as you activate a plug-in, it quickly connects your Internet browser to the server of the social network in question, and the content of the plug-in is sent from there to your Internet browser.
If you are simultaneously logged in to the social network whose plug-in you activate on the Capri-Sun Website, information concerning your visit to the Capri-Sun Website can be associated with your account on the social network and stored, processed and used by the operator of the social network.
If you use a plug-in by clicking on the plug-in button again after activating it or by sending text through the plug-in, that information is sent from your browser to the operator of the social network and stored by it.
If you have an account on a social network and wish to prevent information about your visit to the Capri-Sun Website from being associated with your account on the social network after you activate a plug-in, you must first log out of the social network before activating the plug-in.
7.2.2. The following applies specifically to Facebook plug-ins: on some pages, our website uses plug-ins such as the ‘Like’ button from the social network facebook.com. These plug-ins are provided and operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, (‘Facebook’) and bear a Facebook logo, for example the white ‘f’ on a blue tile.
Visit www.facebook.com/help/ to find out what information is sent to Facebook when you use Facebook plug-ins. Visit www.facebook.com/about/privacy/ to find out how Facebook processes and uses the data you provide as a user of facebook.com and how you can limit the publication of such data.
7.2.3. The following applies specifically to Google+ plug-ins: our website may use social plug-ins from the social network Google+ (www.plus.google.com), especially the Google+1 button. These plug-ins are provided and operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (‘Google’). The Google+1 button is identifiable by the italicised ‘+1’ underneath a colour gradient.
Visit www.google.com/intl/de/+/policy/+1button.html to find out what information is sent to Google when you use the Google+1 button. Visit www.google.com/intl/de/+/policy/index.html to find out how Google processes and uses the data you provide as a user of Google+ and how you can limit the publication of such data.
7.2.4. The following applies specifically to Twitter plug-ins: our website may use social plug-ins from the social network Twitter, which are provided and operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, (‘Twitter’). These plug-ins are identifiable by their use of a Twitter logo. You can find an overview of Twitter logos at twitter.com/about/resources/logos.
Visit twitter.com/privacy to find out how Twitter processes and uses the data you provide as a user of Twitter and how you can limit the publication of such data.
7.3. The Capri-Sun Website contains links to the Capri-Sun fan page on the social network www.facebook.com. You can use the fan page only if you have a Facebook account and are logged in. Visit www.facebook.com/about/privacy/ to find out how Facebook processes and uses the data you provide as a user of facebook.com and how you can limit the publication of such data.

8. Google Analytics
8.1. The Capri-Sun Website uses Google Analytics, a Web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (‘Google’).
8.2. Google Analytics will install a persistent cookie on your computer if your browser settings allow it to. This persistent cookie can be read again when you next visit the Capri-Sun Website. To prevent this, you can delete the persistent cookie through the settings of your Internet browser after visiting the Capri-Sun Website. The Google Analytics cookie allows us to analyse your use of the Capri-Sun Website.
8.3. The information generated by the cookie described in section 8.2 about your use of the Capri-Sun Website is normally sent to a Google server in the USA and stored there. In order to protect your privacy, your IP address is shortened before it is transmitted. Google shortens your IP address within the member states of the European Union and within other signatories to the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be sent to a Google server in the USA and shortened there.
8.4. On our behalf, Google will use the data sent by Google Analytics concerning your use of the Capri-Sun Website to evaluate your use of the Capri-Sun Website, compile reports on activity on the Capri-Sun Website and provide other services relating to the use of the Internet and the Capri-Sun Website. Your IP address sent by your browser as part of Google Analytics will not be associated with any other data held by Google.
8.5 If you do not agree to any of the processes or functions of Google Analytics , you can download and install the Google browser add-on which deactivates Google Analytics. This add-on is available at tools.google.com/dlpage/gaoptout . It prevents information concerning your use of the Internet from being sent to Google Analytics. The add-on is available for the following browsers: Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.

9. Competitions
From time to time we hold competitions on the Capri-Sun Website. We will only use the personal data we collect from you when you participate in a competition in order to carry out the competition – and only with your express prior consent.
You are providing this consent – which can be revoked at any time – when you tick a box to confirm you have read the following for each competition:
‘I authorise Capri Sun AG to store and use the data I have provided here for the purposes of carrying out the competition. I can revoke this consent at any time by sending an email to privacy@capri-sun.com. However, revoking this consent will end my participation in the competition.

10. Storage of data
Capri Sun AG only stores data for as long as necessary to achieve the purpose for which the data were collected or for as long as stipulated by the statutory provisions.

11. Information about personal data
If you have any questions about this privacy policy or if you would like to know what data we have stored about you, please contact our data protection officers.
Deutsche SiSi-Werke Betriebs GmbH
on behalf and on account of Capri Sun AG
Rudolf-Wild-Straße 86-98
69214 Eppelheim / Germany
Email: privacy@capri-sun.com 

12. Deletion of data
It is not currently possible for users of the Capri-Sun Website to permanently delete or deactivate personal data in our database, but we can do this for you on request. If you wish to permanently delete or deactivate your personal data in our database or if you want us to remove your name from a mailing list, please send an email to privacy@capri-sun.com.
Deletion of online application data
If an application you file online is rejected or unsuccessful, the data you provided in the application will be deleted as soon as the application process ends. This does not apply if you have consented to a longer storage period or if the data cannot be deleted in line with the statutory provisions. You can withdraw your application at any time by sending an email to privacy@capri-sun.com.

13. Changes to this privacy policy
If necessary, we will update this privacy policy in light of changes in circumstances, such as changes to the relevant data protection provisions.
Last amended: December 2015